You can preview some offers in the Promos section on the homepage without logging in, but you need to be logged in to claim them.
Welcome Bonus — A permanent offer, applicable to every new member's first deposit. This never changes.
Weekly Reload Bonus — new offers usually go live every Monday or Friday.
Event-Based Promos — Special offers are available during major tournaments like IPL, World Cup, and BPL.
Daily Offers — Some promos reset daily, especially free spins for casino and slots.
Log in to your account and "Financial Transactions" Go to the section.
"Withdrawal" or "Withdraw" Click on the option.
Choose your preferred payment method (bKash, Nagad, Rocket, or bank).
Enter the withdrawal amount — Minimum ৳500।
Confirm your payment or account number and submit.
- bKash / Nagad / Rocket: Processing is typically completed within 30 minutes to a maximum of 2 hours.
- Bank Transfer: May take 1 to 2 business days.
- Crypto (USDT): Typically 15–60 minutes depending on network conditions.
Withdrawals can only be processed to a payment account registered in your own name. Sending funds to a third-party number is not permitted — this is part of our security policy.
Log in and click the profile icon → "Account Settings" Choose.
From here you can update your email address, display name, language preference, and notification settings.
You can also change your password directly from Settings — just enter your current password followed by your new one.
- Legal Name (as on ID): To change your name after KYC verification, please submit a copy of your ID to our support team.
- Mobile Number: For security reasons, mobile number changes cannot be made directly — please email support@valkilive.best or request the change via live chat after verifying your identity.
- Date of Birth: Generally cannot be changed after registration — if there is an error, please contact support.
Any request to change your mobile number requires identity verification — this is in place to protect your account. The update is typically completed within 24 hours.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| BKash | ৳100 | ৳500 | Instant / 2 Hours |
| Nagad | ৳100 | ৳500 | Instant / 2 Hours |
| Rocket (DBBL) | ৳200 | ৳500 | Instant / 3 Hours |
| Bank Transfer | ৳500 | ৳1,000 | 1–2 Business Days |
| USDT (Crypto) | $5 | $10 | 15–60 Minutes |
- It is best to use the same payment method for both deposits and withdrawals — this helps speed up the process.
- BKash or bank accounts registered in someone else's name cannot be used.
- Daily and monthly withdrawal limits apply — see the Financial Transactions page for details.
- Crypto deposits are converted to BDT at the exchange rate applicable at the time of the transaction.
bKash and Nagad are the fastest deposit options — your balance updates in under 5 minutes. They're the most convenient choice for Bangladeshi users.
Sports Bet (Pre-Match): After the match ends and the result is confirmed, typically 5 to 30 minutes credited to your balance.
Live Bet: Immediately after the event concludes — typically 2 to 10 minutes।
Casino & Slots Winnings: As soon as the round ends — Instant।
- Welcome Bonus: After your first deposit is confirmed Within 1 hour at most added to your bonus balance.
- Reload Bonus: Automatically credited after you deposit per the offer terms — usually within 15–30 minutes.
- Cashback: Weekly cashback is processed every Monday morning.
- VIP Points Conversion: Within 30 minutes of manual redemption.
If there is a delay in confirming the outcome of a Sports Bet — particularly in cricket matches under DLS or VAR review — your winnings may be credited slightly later than usual. If this happens, please check your transaction history.
At Registration: Providing your date of birth is mandatory. Registration cannot be completed if you are under 18.
KYC Verification: Before your first withdrawal, you must upload a National ID (NID), passport, or birth registration certificate. This verifies both your age and identity.
Random Verification: Additional identity verification may be requested at any time — this is part of our security policy.
- If you register with a false date of birth, it will be flagged during KYC verification.
- Your account will be suspended immediately and your balance may be forfeited.
- Bonus and winnings will be forfeited.
Specific Deposit Offer: Some promos award free spins when you deposit a specified amount — for example, 20 free spins on a ৳1,000 deposit. Check the Promos page for active offers.
Weekly Loyalty Rewards: Active players receive weekly free spins and bonuses based on their VIP level.
Tournament Bonus: Special slots tournaments run during major events — participate to earn free spins.
Log in to your account every day — on the dashboard "Daily Rewards" or "Daily Rewards" Go to the section.
"Claim" or "Claim" Click the button and the reward will be credited to your balance automatically.
Log in several days in a row to earn progressively bigger rewards — a special bonus awaits after 7 consecutive daily logins.
Winnings from free spins are generally credited to your bonus balance and converted to real balance once the specified wagering requirement is met. Terms vary by offer — check the offer page for full details.